Privacy policy

Last updated: 30 September 2026.

Who we are

C&C Security Systems is responsible for the personal information you provide when contacting us through this website. You can reach us at 54 Herbert Road, London SE18 3SH, by telephone on 020 3553 2364, or by email at info@candcsecuritysystems.co.uk.

Enquiries and quotations

We use the information you provide, such as your name, email address, telephone number, property postcode, service requirements and message, to respond to your enquiry, prepare a quotation and arrange requested services. Please do not include alarm codes, passwords or sensitive access details.

For a quotation or service you request, we use your details to take steps towards or fulfil a contract. We also have a legitimate interest in answering general enquiries and maintaining relevant business correspondence. Where applicable, we retain records to meet legal obligations.

Website forms and service providers

Our online enquiry form is provided by JotForm, which processes information entered into the form. Website, email and other technical providers may also process information needed to deliver their services. Access should be limited to those who need it to handle your enquiry or support the service.

Provider processing may involve countries outside the UK, depending on the service and account settings. Contact us if you need details of the arrangements applying to your information. You can also read JotForm’s privacy information.

Cookies and optional analytics

With your consent, this website loads Google Analytics and Clicky to help us understand visits and improve the site. These services may process information about your browser, device and page visits, using cookies or similar technologies. They are not loaded by our analytics code until you accept.

You can reject optional analytics or change your choice using “Analytics preferences” in the footer on the live website. We store your preference in your browser. Withdrawing consent stops future loading through our analytics code; you can also clear existing cookies through your browser settings. The embedded form may use its own technologies to provide the form and protect against misuse.

How long information is kept

Information is kept for as long as needed to deal with your enquiry, provide requested services and meet relevant legal or record-keeping requirements. The appropriate period depends on whether an enquiry becomes a customer relationship, any ongoing service arrangements and any unresolved questions or disputes.

Your choices and rights

Depending on the circumstances, you can ask to access or correct your information, request deletion or restriction, or request a portable copy. You can withdraw consent where processing relies on consent, without affecting processing already carried out.

You can object to processing based on legitimate interests. To exercise your rights or raise a concern, contact us using the details above. You can also complain to the Information Commissioner’s Office.

Updates

We may update this policy when our website or data-handling arrangements change. The date above shows when it was last revised.

Website Disclaimer

Website Terms of Use