Do not let one clear picture hide another blind spot
For CCTV in Catford, explain all the entrances relevant to the enquiry. A shopfront view may not address a rear delivery door, and a camera above a house entrance may not show a side route. Identify the events you want to review at each point before agreeing a camera layout.
If space is shared with another occupier, clarify whose permission is needed and who will be responsible for the recording. Avoid treating access to a shared passage as permission to record it without considering the surrounding circumstances.
Think about changing use
A business view may change when displays are moved, shutters open or deliveries arrive. A domestic view may be affected by parked vehicles or a gate. Tell us about those routine conditions so the proposed positions are considered realistically.
For existing CCTV, explain whether the issue occurs in daylight, after dark or during playback. That helps distinguish image, position and usability problems. The recording equipment and proposed cable route should be included in the review, not only the visible cameras.
Make access to footage intentional
Choose who can administer the system and who needs day-to-day viewing. Ask about recording duration, remote viewing and any continuing charges before accepting the quotation. At handover, practise locating a specific time and exporting a clip. Use the relevant ICO guidance when deciding how the system will be operated, particularly for a workplace or shared entrance. Installation should leave you with understandable controls as well as working cameras.
Further information: ICO guidance for home CCTV · ICO guidance for organisations
